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How to prevent expensive damage claims and recalls ...

by Stijn Schellinck
24 Aug 2015

Damage claims and recalls are the nightmare of every organisation that manufactures food. In addition to the sky-high costs for recalling one or more products, the organisation is often faced with a decrease in sales and damage to its reputation. Therefore, it is quite clear that guaranteeing the quality of your products should be at the top of your priority list.

prevent damage claims and recalls

The impact on your organisation of just one product that does not meet your strict quality criteria must never be underestimated. It is therefore essential that your sample management and monitoring of visual conformity are structured and optimised.

A quality tool such as BESTMIX Quality Control not only allows users to manage quality data efficiently, but also to share analysis results simply and quickly with other departments in your organisation as well as external partners (such as laboratories).

A smart quality tool provides a number of benefits:

  • Saves time and reduces costs - Import data easily with certified connectors. Create internal reports and dashboards and generate Certificates of Analysis (CoA) simply and directly in BESTMIX LIMS.
  • Support the entire quality process - Contrary to a quality module in a ERP system a smart quality platform can be used to handle all quality data. The platform is not limited to quality measurements of logistical transactions that are in the ERP system. You no longer have to trust a high number of Excel sheets to compensate for all the functionality that isn't available in the quality module of your ERP solution. 
  • Increases reliability - BESTMIX LIMS helps in the planning of sample-taking of raw materials and guarantees conformity in the specifications of your end products.
  • Improves the decision-making process - Evaluate and set standards for suppliers and raw material sources. Rate your suppliers according to the quality they supply.

In addition to the measurable quality data, BESTMIX Quality Control also takes visual conformity (such as the shape of the end product and packaging requirements) into consideration. All these data are centrally saved and managed in order to provide a complete quality tool.

The overview that is created by such a tool allows you to make well-founded decisions, thus limiting the risk of damage claims and recalls. This keeps your customers satisfied so that you can continue to build on your high-quality products and good reputation.